Designing for Digital is a two-day conference packed with intensive, hands-on workshops and informative sessions meant to help educate and expose library and information professionals to colleagues working on user experience, discovery, design and usability projects inside and outside of libraries, drawing expertise from the tech and education communities, as well as from peers.

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Wednesday, February 25 • 1:00pm - 5:00pm
The Discovery Ecosystem: Upgrading the User Experience

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Many libraries promote web-scale discovery systems as the primary access point to their content. These systems, such as Summon, EBSCO Discovery Service, and Primo, deliver more seamless access to more content, and from more desperate than previously possible. Yet, do they really deliver a quality user experience?Discovery services exist in a complex online environment and must play nicely with the library website, embedded search forms, local library catalogs and user accounts, OpenURL resolvers, and interlibrary loan and local library accounts. Our workshop examines user experience across all of these systems. We aim to make the workshop vendor agnostic with a focus on solutions that can be applied in most vendor systems and on locally-controlled websites. We will begin with a review of existing usability studies and explore usability testing methods that can be implemented at participants' home institutions. Data is worthless unless it is actionable, and so we will dive into interpreting results of a usability study, turning data into ideas for improvement, and manipulating discovery systems to implement changes. The workshop includes exercises for participants to draft a usability test they can apply in their library to assess the usability one or more aspect of their discovery environment.

avatar for Rebecca Blakiston

Rebecca Blakiston

User Experience Librarian, University of Arizona Libraries
avatar for Athena Hoeppner

Athena Hoeppner

Electronic Resources Librarian, University of Central Florida
avatar for Kristian Serrano

Kristian Serrano

Lead Web Developer, Emory University
Web design, usability, content strategy, accessibility, etc .
avatar for Christopher Spalding

Christopher Spalding

Head, Library Core Services, Emory University

Wednesday February 25, 2015 1:00pm - 5:00pm CST
Room 301

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